Let me share the ugly truth: the majority of HVAC failures occur because someone ignored a step. Did not calculate the load accurately. Used undersized equipment. Misjudged the insulation needs. We have fixed dozens of these failures. And every time, we record another insight. Like in 2017, when we started adding smart thermostats to all system. Why? Because Sarah, our senior tech, got sick of watching homeowners lose money on bad temperature control. Now clients save hundreds yearly.
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