Here's the harsh truth: the majority of HVAC failures occur because someone ignored a step. Didn't calculate the load correctly. Used incorrect equipment. Got wrong the insulation needs. We've fixed hundreds of these disasters. And each time, we remember another learning. Like in 2017, when we decided on adding smart thermostats to each install. Why? Because Sarah, our senior tech, got tired of watching homeowners lose money on poor temperature settings. Now clients save $500+ yearly.
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