Let me share the brutal truth: the majority of HVAC failures happen because someone skipped a step. Did not calculate the load correctly. Used undersized equipment. Got wrong the insulation needs. We've personally fixed hundreds of these failures. And each time, we record another insight. Like in 2017, when we started adding WiFi controls to all install. Why? Because Sarah, our master tech, got sick of watching homeowners burn money on poor temperature control. Now clients save $500+ yearly.
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